Director and Staff
Keith Corzine
Director of Residential Living
corzine@email.wcu.edu
Duties include: All aspects of directing a comprehensive housing program, including operations, residence life, and facilities.
Debbie Jarrell West
Assistant to the Director
west@email.wcu.edu
Duties include: Primary support to the Director of Residential Living; editor for all departmental publications; hiring of student staff; hourly employee and student payroll; processing of all travel-related paperwork; purchase and maintenance of office equipment.
Facilities Staff
Tim Chapman
Associate Director for Facilities
chapmant@email.wcu.edu
Duties include: Facilities related operations of the residence halls; supervision of all housekeeping personnel; project planning and implementation; supervision of maintenance operations for all housing facilities and rental properties.
Virginia Fowler
Assistant Director for Facilities
vfowler@email.wcu.edu
Duties include: Maintenance operations; supervision of maintenance mechanics; maintenance of all facilities databases; equipment purchase and maintenance; recruitment, selection and training of maintenance personnel; maintenance of laundry and vending equipment.
Bill Metcalf
Maintenance Mechanic II
bmetcalf@email.wcu.edu
Duties include: Minor maintenance and repair functions; maintenance and distribution of supply and materials inventory; repair and upkeep of maintenance equipment; fixed assets inventory; moving of furniture and appliances; maintaining and replacing fire extinguishers; program setups for residence life programs.
Richard Littrell
Maintenance Mechanic II
rlittrell@email.wcu.edu
Duties include: Window screen fabrication and repair; minor and major wood repairs; window blind repair and replacement; ceiling tile replacement; furniture moving; vinyl tile installation; carpet patching; repair/rebuild damaged and nonfunctional furniture; maintenance of materials and supplies needed to complete general work orders in the residence halls.
Dale Putman
Maintenance Mechanic II
dputman@email.wcu.edu
Duties include: Window screen fabrication and repair; minor wood repairs; window blind repair and replacement; ceiling tile replacement; furniture moving; vinyl tile installation; carpet patching; maintenance of materials and supplies needed to complete general work orders in the residence halls.
Operations Staff
Bryant Barnett
Associate Director for Operations
barnett@email.wcu.edu
Duties include: Supervision of Receptionist, Student Mail Center Supervisor, Room Assignments Coordinator, Conference Services Coordinator and Financial Transactions Manager; preparation and dissemination of all departmental budgets; coordinate the operation of the Department of Residential Living Office; counsel residents, students and staff regarding problems and concerns; coordination of computer system operations for facilities, residence life and central office use.
Cristan Caldwell
Financial Transactions Manager
ccaldwell@email.wcu.edu
Duties include: Coordinate and process departmental purchases; coordination of all purchasing activities for residence life staff; coordination of financial records and billing systems; management of student billing; management of electronic access system; management of faculty/staff apartments.
Jennifer L. Hood
Coordinator for Conference Services
jlhood@email.wcu.edu
Duties include: Coordination of all aspects of summer camps and conference operations; supervise the daily operation of Madison Conference Center; supervise hourly employee.
Bethel McCarter
Student Mail Center Supervisor
bmccarter@email.wcu.edu
Duties include: Manage daily operation of Student Mail Center; sorting and distribution of US Mail to all on-campus students; delivery of packages from other carriers such as UPS, FedEx, Airborne Express, DHL, etc.; recruitment, supervision and training of all student mail center clerks; establish operational schedules for the Student Mail Center; maintain complete and accurate records of suite numbers and keys.
Lisa A. Surber
Room Assignments Coordinator
surber@email.wcu.edu
Duties include: Coordination of Residence Hall Agreement, application and assignment processes; coordination and maintenance of assignments roster and occupancy records; coordination of all room changes and private room selection processes; coordination of all paperwork associated with assignments, room changes, cancellations, Freshman Requests to Commute, and special accommodations requests; maintenance of housing records via the Residential Management System (RMS); provide information and marketing to students, parents, co-workers, faculty and staff; assist with Orientation, Information Fairs, WCU on Tour, Open House; assist with maintenance of suite box information for all on campus student in the Student Mail Center; maintain records relating to fees for Greek organizations and students living in The Village; supervise Room Assignments Assistant.
Lisa D. Wilson
Receptionist
ldwilson@email.wcu.edu
Duties include: Coordination of Residential Living front desk operations, including greeting visitors and answering phones; supervision and scheduling of student assistants in the reception area; coordination of key check-in and check-out system for the Residential Living Office; coordination of Angel Wings program.
Residence Life Staff
Mistie Bibbee
Associate Director for Residence Life
bibbee@email.wcu.edu
Duties include: Responsibility for the overall operation of the Residence Life program; supervision of two Assistant Directors for Residence Life, 7-8 Resident Directors and approximately 100 Resident Assistants and House Managers; responsibility for serving on various university and divisional committees.
Stephanie Sue Helmers
Assistant Director for Residence Life
shelmers@email.wcu.edu
Duties include: Selection, training and supervision of Resident Directors; overseeing student development, administration and programming in the residence halls; supervision of the administration of residence halls; maintaining programming budgets; adjudicating all major and minor violations of university code of student conduct; counseling and advising of resident students.
Jack Harris
Assistant Director for Residence Life
jaharris@email.wcu.edu
Duties include: Selection, training and supervision of Resident Directors; overseeing student development, administration and programming in the residence halls; supervision of the administration of residence halls; maintaining programming budgets; adjudicating all major and minor violations of university code of student conduct; counseling and advising of resident students.
Steve Rice
Resident Director for Albright and Benton Halls
sgrice@email.wcu.edu
Duties include: Supervise and manage all aspects of the Albright/Benton Resident Assistant staff; build community within Albright/Benton; coordinate the administrative operation and general management of Albright/Benton Halls; counsel and advise resident students; administer the disciplinary process; act as resource for residence hall programming; assist in recruitment, selection and training of Resident Assistant staff; advise and counsel the Albright/Benton Residence Hall Council.
Venus Miller
Resident Director for Buchanan, Reynolds, and Robertson Halls
vmiller@email.wcu.edu
Duties include: Supervise and manage all aspects of the Buchanan, Reynolds and Robertson Resident Assistant staff; build community within Buchanan, Reynolds and Robertson Halls; coordinate the administrative operation and general management of Buchanan, Reynolds and Robertson Halls; counsel and advise resident students; administer the disciplinary process; act as resource for residence hall programming; assist in recruitment, selection and training of Resident Assistant staff; advise and counsel the Buchanan, Reynolds and Robertson Residence Hall Council.
Lauren Lowell Assistant Resident Director for Buchanan Hall
xxx@email.wcu.edu
Duties include: Works in conjunction with Resident Director to oversee the student development, administration and programming efforts for Buchanan Hall; assists in selection, training and supervision of Resident Assistants.
Kim Hardaway
Resident Director for Central Drive and Leatherwood Halls
khardaway@email.wcu.edu
Duties include: Supervise and manage all aspects of the Central Drive and Leatherwood Resident Assistant staff; build community within Central Drive and Leatherwood Halls; coordinate the administrative operation and general management of Central Drive and Leatherwood Halls; counsel and advise resident students; administer the disciplinary process; act as resource for residence hall programming; assist in recruitment, selection and training of Resident Assistant staff; advise and counsel the Central Drive and Leatherwood Residence Hall Councils.
Laura Ansley
Resident Director for Harrill Hall
lansley@email.wcu.edu
Duties include: Supervise and manage all aspects of the Harrill Hall Resident Assistant staff; build community within Harrill Hall; coordinate the administrative operation and general management of Harrill Hall; counsel and advise resident students; administer the disciplinary process; act as resource for residence hall programming; assist in recruitment, selection and training of Resident Assistant staff; advise and counsel the Harrill Residence Hall Council.
Keshia Martin
Resident Director for Madison and Norton Road Halls, Civic Place
kmartin@email.wcu.edu
Duties include: Supervise and manage all aspects of the Madison and Norton Road Resident Assistant staff; build community within Madison and Norton Road Halls; coordinate the administrative operation and general management of Madison and Norton Road Halls; counsel and advise resident students; administer the disciplinary process; act as resource for residence hall programming; assist in recruitment, selection and training of Resident Assistant staff; advise and counsel the Madison and Norton Road Residence Hall Councils.
Brian Boyer
Resident Director for Scott Hall
bboyer@email.wcu.edu
Duties include: Supervise and manage all aspects of the Scott Hall Resident Assistant staff; build community within Scott Hall; coordinate the administrative operation and general management of Scott Hall; counsel and advise resident students; administer the disciplinary process; act as resource for residence hall programming; assist in recruitment, selection and training of Resident Assistant staff; advise and counsel the Scott Residence Hall Council.
Richard Gamble
Assistant Resident Director for Scott Hall
rgamble@email.wcu.edu
Duties include: Works in conjunction with Resident Director to oversee the student development, administration and programming efforts for Scott Hall; assists in selection, training and supervision of Resident Assistants.
Matt Brigner Assistant Resident Director for Scott Hall
xxx@email.wcu.edu
Duties include: Works in conjunction with Resident Director to oversee the student development, administration and programming efforts for Scott Hall; assists in selection, training and supervision of Resident Assistants.
Zac Pope
Assistant Resident Director for The Village
zpope@email.wcu.edu
Duties include: Works in conjunction with Resident Director to oversee the student development, administration and programming efforts for The Village; assists in selection, training and supervision of House Managers
Rodney Franks
Resident Director for Walker Hall
rfranks@email.wcu.edu
Duties include: Supervise and manage all aspects of the Walker Hall Resident Assistant staff; build community within Walker Hall; coordinate the administrative operation and general management of Walker Hall; counsel and advise resident students; administer the disciplinary process; act as resource for residence hall programming; assist in recruitment, selection and training of Resident Assistant staff; advise and counsel the Walker Residence Hall Council.
Vacant Assistant Resident Director for Walker Hall
xxx@email.wcu.edu
Duties include: Works in conjunction with Resident Director to oversee the student development, administration and programming efforts for Walker Hall; assists in selection, training and supervision of Resident Assistants.
Resident Student Success Staff
Lynn Mathis
Coordinator for Resident Student Success
lmathis@email.wcu.edu
Duties include: Incorporates the academic mission of the university into the residential experience; supervises Resident Student Success Graduate Assistants; provides departmental leadership with residential learning communities, departmental retention efforts, and other student success initiatives; serves as a consultant and resource to department staff in the areas of academic initiatives in the residence halls; provides direction and training to the department for working with at-risk students.
Will Andrews
Resident Student Success Graduate Assistant
wandrews@email.wcu.edu
Duties include: Assists Resident Assistants with academic programming; recognizes resident students’ academic achievements; conducts individual sessions with resident students in need of academic assistance; provides referrals to on-campus resources.
Katie Blumsack Resident Student Success Graduate Assistant
xxx@email.wcu.edu
Duties include: Assists Resident Assistants with academic programming; recognizes resident students’ academic achievements; conducts individual sessions with resident students in need of academic assistance; provides referrals to on-campus resources.
David Earnhardt
Resident Student Success Graduate Assistant
dearnhardt@email.wcu.edu
Duties include: Assists Resident Assistants with academic programming; recognizes resident students’ academic achievements; conducts individual sessions with resident students in need of academic assistance; provides referrals to on-campus resources.
Housekeeping Staff